Effective Date: [20th Aug’ 2025]
Welcome to Sambhavv. Your privacy is of the utmost importance to us. This Privacy Policy outlines how we collect, use, share, and protect your personal information when you visit or make a purchase from www.sambhavv.com
By accessing or using our website, you agree to the practices described in this policy.
1. Information We Collect
When you interact with our website, we collect both personal and non-personal information. This includes:
a. Personal Information
- Full Name
- Shipping & Billing Address
- Email Address
- Phone Number
- Payment Information (processed securely via third-party payment gateways; we do not store your card details)
- Order History & Preferences
b. Non-Personal Information
- IP Address
- Browser Type & Version
- Device Type
- Referring Site/URL
- Website usage behavior (via cookies and analytics)
2. How We Use Your Information
We use your data for purposes that align with your shopping experience and our business obligations:
- To fulfill and deliver your orders
- To communicate order updates and promotional offers
- To respond to inquiries or customer service requests
- To improve website performance and user experience
- To detect and prevent fraud or misuse
- To comply with legal and regulatory obligations
3. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience. These help us:
- Remember your preferences
- Understand how you interact with our site
- Provide tailored content and product recommendations
- Track marketing campaign performance
You can control or disable cookies through your browser settings, though this may affect functionality.
4. Third-Party Services
To operate effectively, we may share your data with trusted third parties:
- Payment Gateways (e.g., PhonePe, PayPal, Stripe)
- Shipping Partners (e.g., Delhivery, Bluedart)
- Email Marketing Tools (e.g., Mailchimp, Klaviyo)
- Analytics Platforms (e.g., Google Analytics)
We ensure that these providers are compliant with data protection standards and only use your data as necessary to provide their services.
5. Your Rights and Choices
You have full control over your personal data. You may:
- Access or request a copy of the personal data we hold about you
- Request correction of inaccurate or outdated information
- Request deletion of your data (“Right to be Forgotten”)
- Opt out of marketing communications
- Withdraw consent at any time (where applicable)
To exercise any of these rights, contact us at:
📧 privacy@sambhavv.com
6. Data Security
We implement robust security measures to protect your data from loss, misuse, or unauthorized access. This includes:
- SSL encryption
- Secure payment gateways
- Restricted access to customer data
- Routine security audits
Despite our best efforts, no digital system is completely immune to threats. We encourage users to keep their login credentials confidential and notify us of any suspicious activity.
7. Data Retention
We retain your personal information only as long as necessary for:
- Order fulfillment and after-sales support
- Legal, tax, and accounting obligations
- Customer service and dispute resolution
When no longer needed, your data is securely deleted or anonymized.
8. Children’s Privacy
Sambhavv does not knowingly collect or solicit personal data from individuals under the age of 16. If you believe a child has provided us with personal information, please contact us immediately for deletion.
9. International Users
If you are accessing our website from outside India, be aware that your information may be transferred to, stored, and processed in India or other countries where our servers or partners are located. By using our site, you consent to such transfer in accordance with this policy.
10. Policy Updates
We may update this Privacy Policy from time to time to reflect changes in legal requirements, business practices, or technology.
We recommend reviewing this page periodically. Significant changes will be communicated via email or site notification.
Last Updated: [20th Aug’ 2025]
11. Contact Us
For any questions, concerns, or requests related to this Privacy Policy or your personal data, please reach out to us:
📧 sambhavaja@gmail.com
🌐 www.sambhavv.com
Sambhavv – Everything is Possible
Your trust fuels our mission to bring spiritual expression into everyday life. Thank you for being part of our journey.